Friday, December 11, 2020

An overview of Performance Management






Introduction

Organizations expect their employees to perform individually and as groups. These performances are expected to contribute towards the organization in many ways such as, profitability, productivity, goodwill etc. It is important that the performances are continuously evaluated and space is provided to improve.

 

Developing the performances of individuals and teams in order contribute towards the organization performance is known as performance management (Armstrong, 2006).  Many get performance management confused with performance Appraisal. Performance Appraisal is the periodical evaluation conducted to check the performances of individuals and teams.  Appraisal without a proper performance management system where continuous feedback is obtained and coaching is provided is not benefitable.  

 

The objective of performance management is to align individual goals towards the organization goal and making individuals uphold corporate core values (Armstrong, 2006). When a proper management system is implemented aligning to the above objectives, it provides with many benefits such as increased motivation to perform, increased self-esteem, more clarity about the expectation of the job role, employees become more competent, minimized poor conduct of employees etc (Aguinis, 2013)

 

Similarly, when a performance management system is not executed properly it brings out negative results. Increased staff turnover, waste of time and money, damaged relationship, demotivation to perform, unclear rating system etc., are some of them (Aguinis, 2013)

 

A performance management system with characteristics such as alignment of individual goals with the organization goals, the system should suit the organization culture, should be practical, identification of effective and ineffective performances, should be reliable etc (Aguinis, 2013) will be a good system and can expected to be providing meaningful contribution towards the growth of the organization.

 

In the context of Sri Lanka, except for a very handful of high ended organizations, many have misunderstood the Performance Management to Performance Appraisal. The HR department more or less being disliked by the employees due to this reason. It is important to provide necessary space for growth by obtaining feedback, providing coaching and of course when matters get out of control it should begin with discussion.

 

Conclusion

Performance Management should not be misunderstood for Performance Appraisal. Performance management should be effectively implemented in order to bring in good results.  

 

References

Aguinis, H., 2013. Performance Management. Third ed. s.l.:s.n.

Armstrong, M., 2006. A Handbook of Human Resource Management Practice. Tenth ed. s.l.:Kogan Page Limited.

6 comments:

  1. A very interesting Topic. While agreeing with the author i'd like to add some ideas as well.

    Performance management is almost like retention. Once an employee starts employment, performance management also begins. The process happens throughout the employee lifecycle and gives leaders an opportunity to create advancement.

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  2. Performances managing with or without tools and make use of the outcomes by rewarding people who do well is a basic idea of the concept and the important part is that understanding should be there of what and when the things to be taken place.

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  3. An organization monitors employee performance at least once a year, which can give employees a better idea of their service. It can determine the training, transfers, promotions, salary increments, allowances, etc. required for an employee. Observing employee performance is very helpful for an organization's growth.

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  4. Definetly performance evaluation to be done since this will effect to the Organization growth & the increase the employee efficiency

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  5. 'Performance evaluation ' is one of the common wording with related to HR. It simply says that the employee evaluation is done by his/her performance. It is important to have employee evaluations periodically since organization can get an idea of where employee stands.

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  6. Timely & Proper evaluation of the employee performance will give the best outcome & improves the company performances.

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